Privacy Policy

• Account and profile information, such as name, email, language, verification details, and space permissions.
• Book content and assets you choose to provide, including prompts, drafts, images, recordings, narration settings, and generated results.
• Purchase and credit records. Full payment-card details are handled by the payment processor and are not stored by o-o.NAME.
• Device, security, diagnostic, and limited usage data needed to protect accounts and operate the service.

• Provide KnowME and Kids book-creation, editing, narration, export, and sharing features.
• Authenticate users, approve devices, enforce permissions, and prevent fraud or abuse.
• Process purchases when enabled, record credit usage, communicate service notices, and respond to support requests.
• Measure reliability and improve the product using appropriately limited or aggregated data.

When you request a feature, the necessary input may be sent to contracted providers for text, image, audio, voice, hosting, storage, email, authentication, analytics, or payment processing. Providers are used only for defined service purposes and may change as the product evolves.

• Do not include information you are not authorized to share.
• Voice creation requires a separate consent and verification flow.
• We do not sell personal information for money.

Book drafts are private by default. If you enable a public link or an access code, the information and book content available through that route can be viewed by people who receive it. Disable sharing when you no longer want the route to work.

Kids is a creation experience for adults. It is not intended for children to create accounts independently. Avoid entering unnecessary identifying information about a child, and obtain appropriate permission for a child's image, voice, story, or other personal information.

Reader and campaign measurement is designed to be aggregated or pseudonymous. Product reports do not display reader identities or raw IP addresses. Access links and QR variants may carry campaign attribution so creators and sponsors can compare performance.

We keep account and book data while needed to provide the service and for legitimate security, accounting, dispute, and legal purposes. Retention periods differ by data type and provider. Deleting a book or account starts the applicable deletion process, subject to backups and records we must retain.

We use access controls, encryption in transit, protected secrets, device authorization, and monitoring designed to reduce risk. No online service can guarantee absolute security. Contact us immediately if you believe your account or a shared link has been compromised.

• Access, correct, export, or delete eligible account information.
• Disable a sharing route and manage authorized devices.
• Object to or restrict certain processing where applicable.
• Submit a verified privacy request where local law provides that right.

Our providers may process information in countries other than yours. Where required, we use safeguards appropriate to the transfer. We may update this policy as the product, providers, or law changes and will present material changes through a reasonable channel.